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Privacy Policy

Emotionskincare.hk is strongly committed to protecting your privacy. We use the information we collect on the site to help us both add more products and services relevant to you and to ensure that your shopping experience with us is an enjoyable and personalised one. Personally identifiable information may be used for direct marketing. We would love to update you on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email or SMS. Please read on for more details on our privacy policy and practices that we apply to our collection, storage and use of personal data information relating to our members and customers:

1. Our Pledge
We pledge to meet fully, and where possible exceed, internationally recognisable standards of personal data privacy protection, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

2. What information do we collect, and how do we use it?
We collect information about you in order to provide you with personalised information that we believe you will find valuable. We also use this information to streamline your shopping experience at our site.

We use cookies in order to improve your shopping experience when you visit Emotionskincare.hk. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalise your visits to Emotionskincare.hk and recognise you when you return. We use the information collected to help us to add products and services to Emotionskincare.hk which may be more relevant to your interests.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at Emotionskincare.hk but will still be able to visit selected areas of the site.


3. Membership information
Emotionskincare.hk members enjoy many privileges, including newsletters, participation in special Emotionskincare.hk offers and promotions and streamline shopping. Over time we will be expanding membership benefits to include personalised services on the site and possibly free product samples and other special benefits. When you join Emotionskincare.hk, we need to know your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.


4. Ordering information
When you place an order with Emotionskincare.hk you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.

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